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ATTENTION
ALL DEALERS & CONSUMERS:
Important Warranty Information.
Please
fill out and mail the
Consumer
Motor Vehicle Delivery Preparation & Inspection Form (PDI)
along with your original dated receipt to register your product
for warrranty. If your product is not registered it will not be
covered by our waranty under any circumstances. Please be sure
to fill out this form "completely" and to include your
original "Dated" receipt when you mail the form to TANK.
Once you complete the form please mail the form to:
DOWNLOAD
FORM NOW
TANK
SPORTS INC.
10925 Schmidt Rd.
El Monte, CA 91733
TANK
SPORTS INC.
Limited Motorized Vehicle Warranty on all TANK, VISON & URBAN
series of On-Road products.
Q&A
What is Covered and for how long?
What is not covered?
Who pays for labor?
Who pays for shipping?
Why do you need my part back?
Is my
warranty transferable?
Laws and who is responsible for knowing them?
Waiver
What is your address to send parts to?
Limited
Warranty:
36 Months or 36,000 Miles for ALL On-Road TANK, VISION & URBAN
Series.
DOWNLOAD
ON-ROAD WARRANTY CERTIFICATE HERE
12 Months for all TRAIL & SCOUT Off-Road Products.
DOWNLOAD
OFF-ROAD WARRANTY CERTIFICATE HERE
All
warranty must be handled through the dealer where you purchased
your products.
If you can not reach your dealer you will need to furnish a copy
of your original invoice which must show our model number and
vin number on the invoice before we can warranty your product
directly.
PARTS
ONLY FOR ALL PRODUCTS
THIS LIMITED WARRANTY COVERS THE FOLLOWING PARTS ONLY:
Engine long block assembly, including all internal lubricated
parts, i.e. Rings, pistons, pins, crankshaft and, main bearings,
the connecting rods, and rod bearings, camshaft bearings, timing
chain gears, rocker arms, valve springs, valve guides, valve seats,
valve push rods, valve lifters, and oil pump. Additionally, the
engine head(s), engine block and cylinder barrels will be covered
if they are solely as a result of the mechanical failure of one
or more of the internal lubricated components specified above.
The Cooling system must be in good working order including cooling
fans.
Accessory items, including but not limited to electrical components
of all types (distributor, alternator and all sensors and electrical
control devices), fuel systems, gaskets, seals, filters, mounts
linkage and fluids are not covered by this agreement.
TRANSFER
CASE: All internal lubricated parts contained within
the transfer case. The transfer case itself will be covered if
damage solely as a result of the mechanical failure of one or
more of the internal lubricated components contained within the
transfer case.
Accessory items, including but not limited to, U-joints, electrical
components, linkage, seals, gaskets, mounts or fluids are not
covered by this Agreement.
DIFFERENTIAL: All internal lubricated parts contained within the drive axle
housing case. The drive axle housing itself if damaged solely
as a result of the mechanical failure of one or more or the internal
lubricated components contained the drive axle housing.
Accessory items, including but not limited to, backing plates,
all brake system components, cables, controls, linkage, vents,
pumps, U-joints, electrical controls, mounts, seals, gaskets,
and fluids are not covered by this Agreement.
TRANSMISSION (Automatic or Standard): All internal lubricated parts contained
within the transmission case. The transmission case itself if
damaged solely as a result of mechanical failure of one or more
of the internal lubricated components contained within the transmission
case. The Complete hydraulic system must be flushed including
integral transfer case, oil cooler, lines, and new filter(s) installed.
Accessory items, including but not limited to, modulators, governors,
electrical controls, linkage, mounts, seals, gaskets, and fluids
are not covered by this agreement.
COVERAGE AND LIMITATIONS: You must have a professional mechanic (any small engine repair
shop, motorcycle shop, or local auto repair shop) or an authorized
TANK Dealer assemble your new motorized vehicle and do the prep
work to assure your vehicle is in good working condition. You
will need to provide proof of this when filing a warranty claim,
so keep your receipts. Subject to the limitations stated in this
agreement, TANK agrees (at its sole discretion and election) to
replace a covered component if the covered component fails as
a result of one or more of the internal lubricated parts within
the component stated warranty period from the date of purchase,
while the component is being used under the conditions and in
the manner specified by its original manufacturer.
The
following items are not covered under any circumstance.
Tires, rims, body panels, fuses, forks, shocks, gaskets, light
bulbs, seats, CV Boots, oil filter, air filter, fuel filter, filters,
clutch wear parts, cables, drive belt, chain, spark plug, any
part made from rubber, belts, brake linings and/or pads, batteries,
sprockets, external springs, clips, nuts, bolts, fasteners, frame.
Initial
Preperation and delivery issues (DEALER ONLY): Items
not covered by the warranty above may be covered under the initial
set up of the vehicle if reported to TANK by the dealer.
Contact your sales rep for details.
THIS
AGREEMENT AND LIMITED WARRANTY IS VOID IF ANY OF THE FOLLOWING
IS TRUE:
• THE CUSTOMER DOES NOT USE A PROFESSIONAL MECHANIC (SMALL
ENGINE REPAIR SHOP, MOTORCYCLE SHOP, OR AUTO REPAIR SHOP) OR AN
AUTHORIZED TANK DEALER TO ASSEMBLE AND PREP THE PRODUCT PRIOR
TO OPERATION. Proof of this is required for warranty claims.
• THE DAMAGE TO THE COMPONENT IS CAUSED BY AN ACCIDENT.
• THE CUSTOMER FAILS TO FOLLOW THE MINIMUM MAINTENANCE AND
BREAK-IN REQUIREMENTS SUGGESTED BY THE MANUFACTURER AND FAILS
TO PROVIDE PROPER SERVICE DOCUMENTS.
• THE DAMAGE TO THE PRODUCT IS CAUSED DURING SHIPPING.
• PRODUCT IS USED IN A MANNER WHICH IT WAS NOT DESIGNED
FOR.
• THE PRODUCT IS MODIFIED IN ANYWAY.
• THE PRODUCT IS USED IN RENTAL OR COMMERCIAL BUSINESS.
TOWING
CHARGES: All towing and/or shipping charges incurred
are the responsibility of the customer.
REPAIRED
COMPONENTS: If the components are repaired under the
terms of this agreement, they will be repaired or replaced with
component parts of like kind and quality.
LABOR TO REPAIR OR REPLACE PARTS: TANK does not pay or reimburse any labor cost under any circumstances.
S&H Charges and WHO pays:
IN
WARRANTY: If your product is still under warranty you
may return any part for exchange, at your expense, to our El Monte
California Distribution center. We will pay return shipping to
you unless it is determined your part was abused or damaged other
than manufacturers defect. Your dealer may handle the parts exhange
for you at no expense to you however the option to do so is that
of the dealers and we have no control of a dealers in house parts
exhange policies.
Out
of warranty: Customer is to pay for parts, S&H both
ways and all labor charges.
In
all cases you must send us the part that needs to be replaced.
Failure to do so may result in your getting the wrong part. We
are not responsible for wrong parts sent if we do not have your
part to exchange and verify correct part numbers.
SHIPPING
POLICY: The following is our shipping policy in general.
See above for specifics of in/out of warranty shipping.
• All shipping related fees must be prepaid in full. Unless
the customer is using Freight collect or has arranged his/her
own freight.
• TANK can not guarantee delivery schedule.
• TANK is not responsible for shipping delays.
• TANK is not responsible for damages occurred during shipping.
• TANK is not responsible for any extra cost incurred by
the customer after the part has been shipped.
• TANK is not responsible for return shipping costs and
these costs must be included with the initial part order if not
in warranty. If shipping funds are not included the part will
not be shipped.
• TANK is not responsible for any cancellation incurred
cost. All incurred costs due to cancellation must be paid in full
and is not refundable. (Example: If product or part has left the
warehouse and the order is cancelled the shipping company will
charge freight, whenever the product leaves our warehouse.)
Why
do you need my part? We may need your part for several reasons.
-
We
need to verify your replacement part is the correct one to
send to you.
-
We
require the part back so we may monitor defective parts and
notify the correct manufacturer or potential future problems
or recalls.
-
We
need to verify that your part is in fact defective. Many times
we receive parts that are not defective at all.
-
Items
under warranty must send parts back to get free excahnges.
LIMITED
WARRANTY TRANSFERABILITY:
THIS WARRANTY IS NOT TRANSFERABLE.
NO
IMPLIED WARRANTIES OR AGREEMENTS:
THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
OTHER THAN THOSE STATED IN THIS AGREEMENT. TANK SHALL NOT BE RESPONSIBLE
FOR THE PAYMENT OF DAMAGES, OTHER THAN THE SUMS SPECIFIED IN THIS
AGREEMENT AND LIMITED WARRANTY, FOR INCIDENTAL OR CONSEQUENTIAL
LOSS OR DAMAGE ARISING FROM INJURY, LOSS OF USE, LOSS OF TIME,
RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS A RESULT
OF A FAILURE OF ANY COMPONENT OR PART.
NO OTHER AGREEMENT: There are no other agreements
between the parties with regards to the components purchased except
as stated in this agreement & limited warranty.
REPLACEMENT PART: TANK reserves the right to inspect the defective
part before replacing it. In some cases TANK will require customer
to send in the defective part for inspection before exchange can
be made. The inspection process might take from 2-4 business days
after its arrival to the designated inspection office. TANK will
decide if the part in question is defective or otherwise. TANK
does not reimburse shipping fee.
It
is the responsibility of the buyer, dealer and distributor and/or
end user, and not TANK, to ascertain, and obey, all applicable
local, state, federal and international laws in regard to the
possession, and use, of any item purchased from TANK. All equipment
is sold subject to public law and any local, state or federal
ordinances or international law. Dealers and end users must consult
their local, state & country laws before ordering or purchasing
products made or distributed by TANK. Dealer/Distributor agrees
that absolutely no sales of any of our motorized products will
be to minors. By placing an order, the buyer represents that the
products ordered will be used in a lawful manner and that he/she
is of legal age. TANK will not be held liable for the misuse of
any product purchased from us or any of our distributors &
dealers.
Purchaser hereby certifies that He/She is
over 18 years of age. Purchaser has carefully read the foregoing
and acknowledges that purchaser understands and agrees to all
of the above terms and conditions. Purchaser has had the opportunity
to ask any and all questions regarding this agreement and the
effect of the same. Purchaser is aware that by ordering and sending
payments for any item(s), purchaser assumes all risks and waives
and releases certain substantial rights that purchaser may have
or posses. Purchaser there for releases all liability and waives
any and all rights purchaser may have in regards to purchases
made of product directly or indirectly from TANK.
This Agreement shall be effective and binding upon my heirs, agents,
personal representatives and assigns.
All
parts sent in for exchange should be sent to:
TANK
SPORTS INC.
10925 Schmidt Rd
El Monte, CA 91733
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